Compatibility testing

Illustration: five users

Test across different devices and browsers. Five testers will complete a task while identifying accessibility issues.

What is a Compatibility Test and when to use one?

A Compatibility Test allows you to test compatibility and accessibility on important task flows within your digital properties across assistive technologies, devices and browsers. It’s like engaging a diverse team of QA analysts, each of whom is uniquely qualified to support your accessibility efforts. 

You should create a Compatibility Test if you are looking to: 

  • Test specific tasks and flows on a website, mobile or software application

  • Gather detailed feedback from multiple assistive technology users

  • Identify compatibility issues with specific browsers, devices and assistive technologies

  • Get an overall sense of the user experience and if it’s working well for end users

  • Validate remediation efforts to a previously tested Compatibility Test

 How to create a Compatibility Test?

Like any request, start by selecting ‘Create’ from the Fable platform. Select an existing Project, or create a new one – every request must be assigned to a Project. Select ‘Compatibility Test’ and you’ll be on your way!

To request a Compatibility Test you’ll need information on the the following:

  • Testing audience: Who do you want feedback from? Choose from a preset audience, or create your own custom audience if you have a specific testing matrix that you use.
    • Mixed users includes three screen reader, one alternative navigation, and one screen magnification user.
    • Custom audience allows you to specify all five of your tester configurations, including AT type, device, browser and OS. 
  • Testing description: Give a bit of context on this task flow you will have testers attempt, and why it is important to you and your product.
  • Credentials and access: How will your participant access your product? This includes any special instructions or existing environments.
  • Task: What will your participant be interacting with? This includes proving any URLs you’ll want the participant to review.
    • The user journey you write can often impact the type of feedback you get. Here are some tips on how to write an task flow, to get the feedback you’re looking for.

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