Community Research Panel Report
Abid Virani2025-12-10T18:00:11-05:00Get to know our community of testers and their unique perspectives on navigating the digital world.
Unlocking the power of accessibility research
Krista Pereira2025-09-18T17:04:57-04:00How should a UX researcher prepare for research involving people with disabilities who use assistive technology (AT)? How will the session flow? What do you need to keep in mind? Aimed at practitioners new to facilitating accessible UX research, Fable’s recent webinar “Unlocking the power of accessibility research” featured practical advice on how to get started. In this article, we’ll summarize the main takeaways from the session that will help you maximize the time spent with an AT user and how to structure the interview to get more insights out of it.
Dispel accessibility myths and gain team buy-in, like Xero
Krista Pereira2025-09-18T16:45:38-04:00Samuel Proulx, Accessibility Evangelist at Fable sat down for a conversation with Laila Coulton, Head of Design, Research, and Accessibility at Xero. The two covered a wide-range of questions around getting buy-in for accessibility, upskilling teams with the accessibility knowledge they need to get started, and practical insights from Laila’s years of experience getting organizations started on their accessibility journeys.
Scale internal accessibility training, like Spotify
Abid Virani2025-09-18T16:45:30-04:00In 2020, Spotify started seeing grassroots efforts develop around accessibility education. This led to the formation of an Accessibility Guild, a company-wide initiative around accessibility, and the creation of their accessibility team. In our latest edition of Experts with Fable, Accessibility consultant Devon Persing moderated a discussion with Spotify’s Accessibility and Design Systems Manager Audrey O’Clair, and Education Program Manager George Milios on why Spotify recognized the need for accessibility training, how they structured their program to create awareness and engagement, and more.
Insights: The state of online shopping for people with disabilities
Abid Virani2025-09-18T17:15:36-04:00Many consumers with disabilities find themselves increasingly frustrated, limited, and abandoned by the E-tail industry. Fable surveyed our community of assistive technology users to get a sense of what the online retail shopping experience is like for people with disabilities.
Measure and quantify success, like these accessibility leaders
Abid Virani2025-09-18T16:47:56-04:00Successful accessibility leaders shared their perspectives on best practices for quantifying long-term accessibility outcomes.
Build an accessibility champion program, like Duo Security and Visa
Alwar Pillai2025-09-18T16:49:07-04:00In our latest edition of Experts with Fable, Amber Knabl, CPACC, Accessibility Strategy and Enablement Lead at Fable, sat down with Kaush Ganesh, Senior Design Researcher of Duo Security at Cisco, and Jennifer Smith, PCWA, Design Director of Accessibility at Visa to discuss learnings from their experiences building accessibility champion programs.
Insights: AI and Accessibility
Alwar Pillai2025-09-18T15:23:15-04:00The speed of new AI developments comes with the potential to accelerate the inclusion, or exclusion, of people with disabilities. To better understand how people with disabilities are thinking about AI and their concerns for the future of AI, Fable surveyed our community of assistive technology users. This article outlines what we learned and makes recommendations for creating more inclusive AI tools.
Aim for usability for all, like Ally Bank and OverDrive
Abid Virani2025-09-18T16:50:01-04:00Elana Chapman, Accessibility Research Manager at Fable, sat down with Stacey Sullivan, UX Team Lead at OverDrive, and Annabel Weiner, User Experience Accessibility Specialist at Ally Bank. Annabel and Stacey shared their perspectives on why they push past WCAG to provide an even better user experience for all, best practices for user research with assistive technology users, and strategies for getting organizational buy-in for accessibility projects.
Accessible Usability Scale (AUS) analysis of desktop screen readers
Alwar Pillai2025-09-18T15:24:28-04:00This study digs deeper into the experiences of screen reader users. Specifically, how the three popular screen readers, JAWS for Windows, NVDA for Windows, and VoiceOver for Mac, perform on the AUS is explored. And, we recommend questions to ask screen reader users in user research engagements.