Insights: The state of online shopping for people with disabilities

2025-09-18T17:15:36-04:00

Many consumers with disabilities find themselves increasingly frustrated, limited, and abandoned by the E-tail industry. Fable surveyed our community of assistive technology users to get a sense of what the online retail shopping experience is like for people with disabilities.

Insights: The state of online shopping for people with disabilities2025-09-18T17:15:36-04:00

Build an accessibility champion program, like Duo Security and Visa

2025-09-18T16:49:07-04:00

In our latest edition of Experts with Fable, Amber Knabl, CPACC, Accessibility Strategy and Enablement Lead at Fable, sat down with Kaush Ganesh, Senior Design Researcher of Duo Security at Cisco, and Jennifer Smith, PCWA, Design Director of Accessibility at Visa to discuss learnings from their experiences building accessibility champion programs.

Build an accessibility champion program, like Duo Security and Visa2025-09-18T16:49:07-04:00

Insights: AI and Accessibility

2025-09-18T15:23:15-04:00

The speed of new AI developments comes with the potential to accelerate the inclusion, or exclusion, of people with disabilities. To better understand how people with disabilities are thinking about AI and their concerns for the future of AI, Fable surveyed our community of assistive technology users. This article outlines what we learned and makes recommendations for creating more inclusive AI tools. 

Insights: AI and Accessibility2025-09-18T15:23:15-04:00

Aim for usability for all, like Ally Bank and OverDrive

2025-09-18T16:50:01-04:00

Elana Chapman, Accessibility Research Manager at Fable, sat down with Stacey Sullivan, UX Team Lead at OverDrive, and Annabel Weiner, User Experience Accessibility Specialist at Ally Bank. Annabel and Stacey shared their perspectives on why they push past WCAG to provide an even better user experience for all, best practices for user research with assistive technology users, and strategies for getting organizational buy-in for accessibility projects.

Aim for usability for all, like Ally Bank and OverDrive2025-09-18T16:50:01-04:00

Accessible Usability Scale (AUS) analysis of desktop screen readers 

2025-09-18T15:24:28-04:00

This study digs deeper into the experiences of screen reader users. Specifically, how the three popular screen readers, JAWS for Windows, NVDA for Windows, and VoiceOver for Mac, perform on the AUS is explored. And, we recommend questions to ask screen reader users in user research engagements.

Accessible Usability Scale (AUS) analysis of desktop screen readers 2025-09-18T15:24:28-04:00

Why ambitious early-stage companies need to invest in innovation

2025-08-25T10:32:09-04:00

Fable was awarded the number five spot in the design category in Fast Company's list of the World’s Most Innovative Companies for 2023. We highlight how we've made fostering leading innovation integral to our processes and how you can do the same.

Why ambitious early-stage companies need to invest in innovation2025-08-25T10:32:09-04:00

Usability testing & benchmarking accessibility: A year in review

2025-09-18T15:33:30-04:00

Read more about the summary of results from 2100 usability tests of various products and services with assistive technology users with disabilities. You'll hear straight from our community of assistive technology users and learn how to make usability your competitive advantage in 2023.

Usability testing & benchmarking accessibility: A year in review2025-09-18T15:33:30-04:00