Insights: Accessibility challenges in travel

2025-09-18T15:18:29-04:00

Fable conducted a survey of our community, all of whom use assistive technology, to learn what they’re thinking about as they plan to travel this holiday season. For these travelers, the potential challenges and frustrations go beyond crowds, delays and weather. 

Insights: Accessibility challenges in travel2025-09-18T15:18:29-04:00

Insights: Mobile accessibility

2025-09-25T15:30:42-04:00

Mobile device usage is at an all-time high, but we hear from designers and developers that they are uncertain how to make native mobile apps accessible to people with disabilities. To better understand the accessibility barriers encountered on mobile devices, Fable surveyed our community of assistive technology users.

Insights: Mobile accessibility2025-09-25T15:30:42-04:00

Unlocking the power of accessibility research

2025-09-18T17:04:57-04:00

How should a UX researcher prepare for research involving people with disabilities who use assistive technology (AT)? How will the session flow? What do you need to keep in mind? Aimed at practitioners new to facilitating accessible UX research, Fable’s recent webinar “Unlocking the power of accessibility research” featured practical advice on how to get started. In this article, we’ll summarize the main takeaways from the session that will help you maximize the time spent with an AT user and how to structure the interview to get more insights out of it.

Unlocking the power of accessibility research2025-09-18T17:04:57-04:00

Build an accessibility champion program, like Duo Security and Visa

2025-09-18T16:49:07-04:00

In our latest edition of Experts with Fable, Amber Knabl, CPACC, Accessibility Strategy and Enablement Lead at Fable, sat down with Kaush Ganesh, Senior Design Researcher of Duo Security at Cisco, and Jennifer Smith, PCWA, Design Director of Accessibility at Visa to discuss learnings from their experiences building accessibility champion programs.

Build an accessibility champion program, like Duo Security and Visa2025-09-18T16:49:07-04:00

Insights: AI and Accessibility

2025-09-18T15:23:15-04:00

The speed of new AI developments comes with the potential to accelerate the inclusion, or exclusion, of people with disabilities. To better understand how people with disabilities are thinking about AI and their concerns for the future of AI, Fable surveyed our community of assistive technology users. This article outlines what we learned and makes recommendations for creating more inclusive AI tools. 

Insights: AI and Accessibility2025-09-18T15:23:15-04:00

Aim for usability for all, like Ally Bank and OverDrive

2025-09-18T16:50:01-04:00

Elana Chapman, Accessibility Research Manager at Fable, sat down with Stacey Sullivan, UX Team Lead at OverDrive, and Annabel Weiner, User Experience Accessibility Specialist at Ally Bank. Annabel and Stacey shared their perspectives on why they push past WCAG to provide an even better user experience for all, best practices for user research with assistive technology users, and strategies for getting organizational buy-in for accessibility projects.

Aim for usability for all, like Ally Bank and OverDrive2025-09-18T16:50:01-04:00

Accessible Usability Scale (AUS) analysis of desktop screen readers 

2025-09-18T15:24:28-04:00

This study digs deeper into the experiences of screen reader users. Specifically, how the three popular screen readers, JAWS for Windows, NVDA for Windows, and VoiceOver for Mac, perform on the AUS is explored. And, we recommend questions to ask screen reader users in user research engagements.

Accessible Usability Scale (AUS) analysis of desktop screen readers 2025-09-18T15:24:28-04:00