Services

Our services are designed to meet you at any stage of your accessibility journey. Whether you need expert-led accessibility research, strategic consulting, or support, we can help.

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Managed services

Let us do the heavy lifting or teach your team how to lead accessibility research.

Fully managed accessibility research

A full-service offering where Fable conducts your accessibility research through our Fable Engage platform on a regular cadence. We analyze and present findings to your team to drive alignment and inspire action.

This service is ideal for organizations that want expert-led accessibility research, without the operational overhead.

  • End-to-end research execution: Fable handles everything – planning, running studies, analysis, and delivering insights

  • Accelerated impact: Executive-ready reports highlight priorities for immediate product improvement
  • Consistent delivery: Predictable 3-week research cycles with monthly check-ins to keep programs on track
  • Confidence for leadership: Actionable findings aligned with business goals ensure accessibility priorities move forward even when internal bandwidth is low

Accessibility research alliance

A 12-month partnership between your team and Fable, where we conduct 50% of the monthly research and your team leads the other 50%. This collaborative approach eases your team’s workload and builds your in-house accessibility research expertise.

This service is ideal for organizations aiming to develop and sustain inclusive design practices backed by user research.

  • Shared execution: Fable runs 50% of requests, giving teams the space to practice and learn

  • Upskilling and mentorship: Hands-on guidance in design, moderation, analysis, and applying insights

  • Build confidence: Collaborative interviews, shadowing, and protocol co-development establish sustainable accessibility practices

  • Balanced delivery: Immediate progress paired with long-term capability building

Professional services

Build accessibility maturity with strategic consulting and authentic user insights.

Digital accessibility roadmap

Fable can help your organization assess its current accessibility capabilities, identify gaps, and create a custom roadmap for long-term success.

This service is ideal for teams new to accessibility, those building internal expertise, or organizations needing a strategic plan for integrating accessibility into their workflows.

  • Custom roadmap:
Receive a structured strategy with achievable goals, target dates, and key initiatives to drive accessibility maturity

  • Expert guidance:
Our team’s accessibility expertise helps you implement process improvements that stick

  • Insights from people with disabilities: We test your digital products with assistive technology users to uncover pain points, barriers, and improvements

Community surveys

Understanding the experiences of people with disabilities requires direct, meaningful engagement, not just assumptions. Our Community-powered survey service connects you with a diverse group of people with disabilities. We handle the entire research process from survey design to distribution and analysis, so you can go straight to actioning insights.

Learn more about our Community of testers and survey respondents with disabilities.

  • Ask the right questions:
Design your own survey or let us handle it. Either way, we ensure clarity, depth, and review for potential bias

  • Engage the right people: Tap into our Community of people with disabilities for authentic, lived-experience insights

  • Turn data into action: We don’t just deliver numbers, we translate findings into stories and trends

Support services

Reliable and responsive support — built into your Fable Engage subscription.

All Fable Engage subscribers have access to unlimited technical assistance and request moderation during business hours (weekdays, 9 AM to 5 PM ET). You’ll get timely responses (in one business day or less) to help your team succeed.

  • Technical support: Help with platform usage, integrations, and troubleshooting
  • Strategic support: Align your accessibility goals with product and research roadmaps

  • Research support: Design effective studies and get the most out of user insights

  • Five hours of advanced support included per subscription period at no additional cost, providing flexibility for occasional complex requests

Why Fable?

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Built on expertise

With decades of accessibility and disability experience, our team helps organizations collaborate with users to build inclusive digital products.

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Proven at scale

We help teams go beyond compliance to uncover usability breakthroughs, with thousands of research hours and millions of AUS score results to prove it.

Recognized for impact

Fable is recognized for setting new standards in accessibility innovation, with awards from Fast Company, Zero Project, LinkedIn’s Top Startups and more.

Create exceptional product experiences

Uncover how Fable can help make your products better for everyone.

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