The CBC is the Canadian national public broadcaster, responsible for delivering news and entertainment to Canadians from coast to coast. As the public broadcaster, CBC is the most trusted source for information on many of the most important parts of Canadian life.
Part of this responsibility is reporting on Canadian elections. Elections impact everybody, and ensuring that the results of an election are easy to follow for the six million Canadians with disabilities is essential. CBC’s Digital Accessibility Program Manager Patrick Dunphy led an inclusive approach that resulted in a big win for the organization.
CBC engaged people with disabilities in three key moments:
- Test a relatable experience, months in advance
- Simulate the experience, in a staging environment
- Validate live, as the Election results are rolling in