Create accessible shopping experiences

Investing in accessibility isn’t just about compliance; it’s about creating a delightful and inclusive shopping experience for everyone.

Illustration of an open laptop with a shopping cart icon on the screen. Next to the laptop are two shopping bags.
Illustration of an open laptop with a shopping cart icon on the screen. Next to the laptop are two shopping bags.
Shopify logo
Walmart logo
CVS Health logo
Nestle Purina logo
Rakuten Kobo logo
Kijiji logo
Walmart logo
CVS Health logo
Nestle Purina logo
Rakuten Kobo logo
Kijiji logo
Walmart logo
CVS Health logo
Nestle Purina logo
Rakuten Kobo logo
Kijiji logo

Why invest in making your online shopping experience more accessible?

Expand your market reach

People with disabilities shop online nearly twice as often as the general population. By ensuring your online retail platform is accessible, you tap into a vast, often underserved customer base.

Boost your brand reputation

Customers value companies that prioritize inclusivity. By investing in accessibility, you show that your brand cares about every customer, fostering loyalty and positive word-of-mouth.

Enhance the shopping experience for everyone

Simple navigation, clear content structure, easy checkout experiences, and keyboard-friendly interfaces benefit all users, not just those with disabilities. Satisfied customers are more likely to return and recommend your site to others.

Stay ahead of legal compliance

With increasing legal requirements for digital accessibility, it’s important to prioritize not just meeting web standards like WCAG, but also improving usability to prevent barriers that can hinder online shopping.

Why invest in making your online shopping experience more accessible?

Expand your market reach

People with disabilities shop online nearly twice as often as the general population. By ensuring your online retail platform is accessible, you tap into a vast, often underserved customer base.

Boost your brand reputation

Customers value companies that prioritize inclusivity. By investing in accessibility and social responsibility, you show that your brand cares about every customer, fostering loyalty and positive word-of-mouth.

Enhance the shopping experience for everyone

Simple navigation, clear content structure, easy checkout experiences, and keyboard-friendly interfaces benefit all users, not just those with disabilities. Satisfied customers are more likely to return and recommend your site to others.

Stay ahead of legal compliance

With increasing legal requirements for digital accessibility, it’s important to prioritize not just meeting web standards like WCAG, but also improving usability to prevent barriers that can hinder online shopping.

Test the most important parts of your digital experience

Connect with people with disabilities on-demand for usability insights that can improve your online shopping experiences. With Fable Engage, you can test the usability and accessibility of your:

  • Checkout experience
  • Navigation and search
  • Mobile apps
  • Payments
  • Returns workflow
  • Promotions and coupon redemption
  • Account management, and more

Test the most important parts of your digital experience

Connect with people with disabilities on-demand for usability insights that can improve your online shopping experiences. With Fable Engage, you can test the usability and accessibility of your:

  • Checkout experience
  • Navigation and search
  • Mobile apps
  • Payments
  • Returns workflow
  • Promotions and coupon redemption
  • Account management, and more

Custom accessibility training

Build truly inclusive shopping experiences with accessibility in mind. With Fable Upskill, your digital teams can design and develop exceptional experiences with custom, role-based training. Operationalize and scale your accessibility training and ensure all of your teams have a common understanding of accessibility and disability.

Custom accessibility training

Build truly inclusive shopping experiences with accessibility in mind. With Fable Upskill, your digital teams can design and develop exceptional experiences with custom, role-based training. Operationalize and scale your accessibility training and ensure all of your teams have a common understanding of accessibility and disability.

The state of online shopping for people with disabilities

Fable surveyed our community of assistive technology users to get a sense of what the online retail shopping experience is like for people with disabilities, and how they make online shopping decisions.

An icon of a paper report. On the top page there is a shopping cart. Above the graphic, "INSIGHTS" is written.

The state of online shopping for people with disabilities

Fable surveyed our community of assistive technology users to get a sense of what the online retail shopping experience is like for people with disabilities, and how they make online shopping decisions. As online power shoppers, the people we surveyed know exactly what they’re looking for in an e-commerce store: accessibility, variety, and price.

A grey website browser showing a black shopping cart icon

Ready to get started?

Uncover how accessibility for people with disabilities makes shopping better for everyone.

A man using a joystick