Meet the Fable Community

Automated tools catch technical issues. Fable’s Community uncovers real usability barriers.

Lived experience matters

Automated testing can identify technical accessibility issues and flag WCAG compliance gaps. But it can’t capture the human experience of encountering those errors. That’s where Fable’s Community comes in.

When page structure is confusing, form input labels are ambiguous, or an app’s touch target size is too small, our Community notices. Work with them to uncover broad usability observations, or narrow in on specific audiences when required. Their lived experience makes them immensely qualified to share insights that will improve your products for everyone.

A person walking a dog with an assistive leash, a phone in hand, and wearing headphones.

Fable does the work for you

Free your team from the recruitment grind to focus on what they do best: research and product delivery. 

  • We build, train, manage, and compensate a panel of qualified people with disabilities, so you don’t have to

  • Testers are carefully matched to your project to reflect your real-life users

  • Each Community member completes security and communication training to ensure their feedback is authentic and actionable

Who makes up Fable’s Community?

Our Community includes people with vision, mobility, and cognitive accessibility needs. They use screen readers, screen magnifiers, alternative navigation, braille displays, and other accommodations to navigate the digital world.

Grid of six people, each in their own video frame, smiling at their cameras.

Daily assistive technology and accommodation users

Testers use 20+ unique assistive technology and accommodation setups on desktop and mobile. 1 in 5 testers use a hybrid mix of tools to get things done digitally.

Testers range from emerging to experienced

Testers have a minimum of 2+ years experience with assistive technology and range in age from 19-76.

Broad coverage for every product testing need

Based in Canada, the United States, and the United Kingdom, testers cover all major assistive technologies, accommodations, device types, and time zones.

Accessibility testers you can trust

You can confidently test products knowing your data is protected.

  • We recruit testers from diverse disability communities through partnerships, outreach, and referrals
  • Every applicant completes an assessment to confirm fit
  • Once approved, testers complete training and sign a contract covering privacy and confidentiality

A woman with long brown hair tied into a braid wearing orange tinted glasses. In her hand she is holding and using a smartphone. Next to her is an illustrated lock icon on a pink background.

Real people who reflect your users

  • Customize your audience to match your research goals
  • Tailor participant selection by assistive technology and accommodation type, technical configuration, and location

Need deeper segmentation?

Fable supports shared trait filtering like demographics and behavior to help you uncover insights that truly represent your users.

A man wearing dark sunglasses and an orange polo shirt is using a laptop. A selection menu titled "Assistive technology type" appears beside him, with the option "Screen reader" selected.

Trained for reliable, unbiased insights

  • Technical training helps testers pinpoint whether an issue is in the product, environment, or assistive technology
  • Communication training ensures tester feedback is clear, so your team can take action fast

  • Mock sessions and ongoing feedback keep tester insights sharp
Screenshot of the Fable Engage interface showing a Compatibility Test result. It states that Douglas L. reported 3 issues and was unable to complete the task. The highlighted task is “Step 3: Fill in all form fields." The issue described is that each form label is announced twice, making navigation inefficient.

Driven by professional growth and results

  • We treat our testers as professionals, compensating them fairly and supporting their continuous growth
  • Each project adds confidence and experience, leading to more actionable insights than one-off testing can provide

Interested in becoming a tester?

Learn how to join Fable’s Community.

A man wearing glasses and a headset looks at a laptop screen. To the left of the image, there's a graphic of a bar chart with an upward arrow, suggesting growth or improvement.

“Fable participants are some of the best accessibility panel I’ve ever spoken to. They’re so helpful in describing the impact and what they’re doing on each page. It makes my life as a researcher so much easier when they describe it in detail in unmoderated tests, as it takes the assumptions away.”

Aviva logo

UX Researcher
Aviva

“Fable participants are some of the best accessibility panel I’ve ever spoken to. They’re so helpful in describing the impact and what they’re doing on each page. It makes my life as a researcher so much easier when they describe it in detail in unmoderated tests, as it takes the assumptions away.”

Aviva logo

UX Researcher
Aviva

Meet some of our Community members

Our Community represents a spectrum of lived experience. With a range of identities and cultures, you can generate insights that are representative, relevant, and actionable.

Portrait of Rowan P., a person with short, curly dark hair wearing black rectangular glasses and a black shirt with a white striped collar. They have a slight smile. Set inside a circular frame with a pink border.

Rowan P.

Pronouns: They/them
Time zone: GMT

Rowan is in their thirties, is autistic and lives with Sjögren’s Syndrome and nerve damage from Guillain-Barré Syndrome.

Rowan uses screen magnification (scaling settings on desktop set to 125% and font size increased on mobile), a blue light filter, dark mode, Dragon Home for dictation on desktop and Android’s built-in voice control and dictation on mobile.

Learn more about Rowan

Portrait of Hamid A, a man with short, dark hair with some gray, wearing black sunglasses and a light-colored collared shirt. They are smiling slightly, set inside a circular frame with a pink border.

Hamid A.

Pronouns: He/him
Time zone: GMT

Hamid is in his forties, is blind, and also uses a wheelchair. He speaks English, Amazighi, Arabic, and French.

Hamid uses screen reader technology to navigate digital experiences. He primarily uses the JAWS screen reader on desktop (he even taught himself to rewrite code to improve how JAWS functions on certain websites!) but he’s also fluent in NVDA. On mobile he uses TalkBack for Android.

Learn more about Hamid

Portrait of Caitlin W. a woman with mid-length, wavy purple hair, wearing a black top, set inside a circular frame with a pink border.

Caitlin W.

Pronouns: She/her
Time zone: EST

Caitlin is in her thirties and is a blind screen reader user.

Caitlin primarily uses a Windows laptop and an iPhone to navigate digital experiences. Her assistive technologies include VoiceOver for iPhone and the JAWS screen reader on her laptop, with NVDA as a backup option.

Learn more about Caitlin

Portrait of Kyrby B, a woman with short, wavy brown hair, wearing a black top and facing directly at the camera smiling set inside a circular frame with a pink border.

Kyrby B.

Pronouns: She/her
Time zone: GMT

Kyrby is in her twenties and has Quadriplegic Arthrogryposis, a condition that affects all four limbs and causes joint contractures, muscle weakness, and limited range of movement.

Kyrby primarily uses Apple Voice Control to navigate digital experiences, and also uses Windows Voice Access with Microsoft products.

Learn more about Kyrby

Portrait of Donna B, a woman with long, straight light brown hair, wearing a black top and small hoop earrings, set inside a circular frame with a pink border.

Donna B.

Pronouns: She/her
Time zone: EST

Donna is in her fifties, is autistic, and has ADHD. Her neurodivergence changes the way she sees and perceives websites and apps. She also has photophobia, which results in increased sensitivity or intolerance to light.

Donna uses a Windows desktop computer and Samsung Android phone to navigate digital experiences.

Learn more about Donna

Portrait of James B, a white man with short, light brown hair, wearing a black t-shirt and smiling, set inside a circular frame with a pink border.

James B.

Pronouns: He/him
Time zone: GMT

James is in his thirties and is partially sighted. He was born with achromatopsia, which causes severe light sensitivity, poor color vision, and reduced clarity. He also has nystagmus, a condition that makes his eyes move involuntarily in rapid, repeated motions.

James wears contact lenses and very dark glasses daily. He uses Apple’s built-in Zoom screen magnification feature to navigate digital experiences. He also turns on Dark Mode and enlarges text to improve readability.

Learn more about James

Frequently asked questions

How does Fable recruit testers?

Fable receives applications to join our Community on an ongoing basis. Current Community members and partner organizations refer people to Fable for flexible employment opportunities.

Can Fable recruit specifically for my company?

Yes. Fable grows its Community of testers based on the needs of our customers. If you have specific recruitment requirements, let us know.

Where are testers located?

Our Community members work remotely and live across Canada, the United States, and the United Kingdom.

What are the Fable community no-show rates?

Our no-show rate is around 5%, which is lower than the average no-show rate for usability studies (11%) (Source: Nielsen Norman Group).

Who compensates the participants?

Each member of Fable’s Community is a contractor to Fable, with the flexibility to choose how much to work each month. Fable compensates testers for their time at the end of each month.

I’m concerned that training testers teaches them to give scripted answers rather than sharing their authentic lived experiences.

Fable’s Community knows their assistive technology deeply. They use it every day to navigate, communicate, and work. Training at Fable does not focus on how to use these tools. It focuses on how to record what happens when something fails.

Each tester learns how to translate experience into actionable feedback. They document what they tried to do, what actually happened, and how that outcome affected the experience. This structure helps product and UX teams move from general observations to clear next steps.

We don’t train testers what to say or to become “quasi-experts”. We empower them to communicate clearly and consistently so that their lived experiences translate into meaningful, actionable insights for your teams.

Join us in shaping a more inclusive digital world

Fable’s testers can uncover new ways to enhance your user experience, meet standards, and build more usable products for everyone.

A man using a joystick