Unlocking the power of accessibility research

2025-09-18T17:04:57-04:00

How should a UX researcher prepare for research involving people with disabilities who use assistive technology (AT)? How will the session flow? What do you need to keep in mind? Aimed at practitioners new to facilitating accessible UX research, Fable’s recent webinar “Unlocking the power of accessibility research” featured practical advice on how to get started. In this article, we’ll summarize the main takeaways from the session that will help you maximize the time spent with an AT user and how to structure the interview to get more insights out of it.

Unlocking the power of accessibility research2025-09-18T17:04:57-04:00

Scale internal accessibility training, like Spotify

2025-09-18T16:45:30-04:00

In 2020, Spotify started seeing grassroots efforts develop around accessibility education. This led to the formation of an Accessibility Guild, a company-wide initiative around accessibility, and the creation of their accessibility team. In our latest edition of Experts with Fable, Accessibility consultant Devon Persing moderated a discussion with Spotify’s Accessibility and Design Systems Manager Audrey O’Clair, and  Education Program Manager George Milios on why Spotify recognized the need for accessibility training, how they structured their program to create awareness and engagement, and more.

Scale internal accessibility training, like Spotify2025-09-18T16:45:30-04:00

Build an accessibility champion program, like Duo Security and Visa

2025-09-18T16:49:07-04:00

In our latest edition of Experts with Fable, Amber Knabl, CPACC, Accessibility Strategy and Enablement Lead at Fable, sat down with Kaush Ganesh, Senior Design Researcher of Duo Security at Cisco, and Jennifer Smith, PCWA, Design Director of Accessibility at Visa to discuss learnings from their experiences building accessibility champion programs.

Build an accessibility champion program, like Duo Security and Visa2025-09-18T16:49:07-04:00

Aim for usability for all, like Ally Bank and OverDrive

2025-09-18T16:50:01-04:00

Elana Chapman, Accessibility Research Manager at Fable, sat down with Stacey Sullivan, UX Team Lead at OverDrive, and Annabel Weiner, User Experience Accessibility Specialist at Ally Bank. Annabel and Stacey shared their perspectives on why they push past WCAG to provide an even better user experience for all, best practices for user research with assistive technology users, and strategies for getting organizational buy-in for accessibility projects.

Aim for usability for all, like Ally Bank and OverDrive2025-09-18T16:50:01-04:00