Insights: The importance of accessibility when using online meeting tools

Online meeting tools have been around for years and have been gaining traction in the business community to connect with customers and employees on a global scale. There are quite a few platforms to choose from, many of which are similar in functionality and features. These platforms should be a lifeline for people with disabilities, who may find it difficult to travel but are capable of working from home. However, across many platforms, the crucial feature of accessibility is often only partially developed or lacking entirely.

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When it comes to accessibility, we think that lived experience is often missing from the conversation. You may not hear from Insights too often but, when you do, it’ll be directly from the source, from the experts!

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Accessibility and Security: The Most Important Considerations 

“Honestly, if it’s not accessible, it doesn’t matter how secure it is. I want it to be secure, yes, but it MUST be accessible first.” 

In choosing between security and accessibility, the overwhelming majority of respondents, said they would choose ease of use over security. These challenges may be different depending on a person’s disability (i.e, buttons must be labeled properly for screen readers to identify their function correctly, and colour contrast and font sizing options must be available for those with low vision). Those who are not disabled may