Create intuitive and inclusive financial services

Investing in accessibility isn’t just about compliance; it’s about ensuring everyone, regardless of ability, can efficiently and independently manage their finances online.

An illustration of a hand holding a smartphone. Hovering around the smartphone is a credit card, a wallet, a dollar sign and a security lock.
Aetna logo
BMO Bank logo
Ally Bank logo
GM Financial logo
Aetna logo
BMO Bank logo
Ally Bank logo
GM Financial logo

Why invest in making your finance apps and websites experiences more accessible?

Expand your market reach

Over 1 billion people worldwide live with some form of disability. As the global population ages, more people may experience disabilities related to vision, hearing, or motor skills. Accessible design can expand your market share and help customers manage their finances independently.

Enhance user experience

Accessible design improves the overall user experience for everyone. Investing in simple navigation, easy transaction experiences, and simplified day-to-day finance task management can help reduce friction and improve customer satisfaction.

Stay ahead of legal compliance

With increasing regional and global legal requirements for digital accessibility, it’s important to prioritize not just meeting web standards like WCAG, but also improving usability to prevent barriers that can hinder financial independence and lead to legal repercussions.

Boost your brand reputation

Customers value companies that prioritize inclusivity. By investing in accessibility and social responsibility, you show that your brand cares about every customer, fostering loyalty and positive word-of-mouth.

Why invest in making your finance apps and websites experiences more accessible?

Expand your market reach

Over 1 billion people worldwide live with some form of disability. As the global population ages, more people may experience disabilities related to vision, hearing, or motor skills. Accessible design can expand your market share and help customers manage their finances independently.

Boost your brand reputation

Customers value companies that prioritize inclusivity. By investing in accessibility and social responsibility, you show that your brand cares about every customer, fostering loyalty and positive word-of-mouth.

Enhance user experience

Accessible design improves the overall user experience for everyone. Investing in simple navigation, easy transaction experiences, and simplified day-to-day finance task management can help reduce friction and improve customer satisfaction.

Stay ahead of legal compliance

With increasing regional and global legal requirements for digital accessibility, it’s important to prioritize not just meeting web standards like WCAG, but also improving usability to prevent barriers that can hinder financial independence and lead to legal repercussions.

Test the most important parts of your digital experience

Connect with people with disabilities on-demand for usability insights that can improve your financial apps and website experiences. With Fable Engage, you can test the usability and accessibility of your:

  • Account creation and onboarding

  • Login, authentication, and identify verification
  • Transaction management
  • Document management
  • Payments and checkout
  • Customer support and more

Test the most important parts of your digital experience

Connect with people with disabilities on-demand for usability insights that can improve your financial apps and website experiences. With Fable Engage, you can test the usability and accessibility of your:

  • Account creation and onboarding

  • Login, authentication, and identify verification
  • Transaction management
  • Document management
  • Payments and checkout
  • Customer support and more

Custom accessibility training

Build truly inclusive financial apps and websites with accessibility in mind. With Fable Upskill, your digital teams can design and develop exceptional experiences with custom, role-based training. You can operationalize and scale your accessibility training and ensure your digital teams have a common understanding of accessibility and disability.

Custom accessibility training

Build truly inclusive financial apps and websites with accessibility in mind. With Fable Upskill, your digital teams can design and develop exceptional experiences with custom, role-based training. You can operationalize and scale your accessibility training and ensure your digital teams have a common understanding of accessibility and disability.

The accessibility of financial services for people with disabilities

Fable surveyed our community of assistive technology users to understand their experiences using online and mobile banking, insurance, investments, financial management, tax preparation, and payment services.

An icon of a paper report. On the top page there is a smartphone and a credit card. Above the graphic, "INSIGHTS" is written.

Financial services: accessibility insights, challenges, and progress

Fable surveyed our community of assistive technology users to understand their experiences using online and mobile banking, insurance, investments, financial management, tax preparation, and payment services.

An icon of a paper report. On the top page there is a smartphone and a credit card. Above the graphic, "INSIGHTS" is written.

Make financial services accessible to everyone

Uncover how improving digital accessibility for people with disabilities makes financial services better for everyone.

A man using a joystick