Here at Fable, we work in 2-week sprints and often take an MVP approach to planning features. For major features like this one, we release to employees first so that we can gather feedback. For our MVP, we ensured that all users could create a video clip end-to-end in at least one way. From there, we would do usability testing with Fable’s community of accessibility testers.
Our user testing plan started with Compatibility Tests with mixed assistive technology users:
3 screen readers
1 alternative navigation
1 screen magnification
These tests would help verify that core functionality is working as expected across devices. They may also hint at assistive technologies to follow up on with User Interviews.
Our Compatibility Test results showed the on-screen keyboard experience as the most challenging. To dig deeper, we planned a User Interview with another alternative navigation user. This time, we spoke with a user of Dragon NaturallySpeaking. We wanted to see if the experience was like the on-screen keyboard experience and observe problem areas in real time.
In the future, once we action the feedback from our first round of testing, we can run follow up Compatibility Tests. This will help us to track accessibility over time. And of course, User Interviews with more types of assistive technology will help to enhance the overall user experience.