Accessibility Statement

Fable was created out of a desire for a more equitable online world. Accessibility isn’t just something we do, it’s at the heart of who we are.

Ensuring that everyone can use the Internet to work, shop, socialize and learn is our core vision. Providing organizations with digital product testing powered by people with disabilities is how we’re working towards that vision.

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Illustration: Fable shield logo

Report and accessibility issue or provide feedback

Report an issue

Despite all efforts to make our website fully accessible, we recognize that there is no one-size-fits-all accessibility solution.

To report an accessibility issue, please visit our accessibility issue reporting form and submit your issue details.

Please contact us at:

If you need help accessing information or require a different format, we encourage you to contact us. We also welcome your feedback on our accessibility efforts.

How we ensure accessibility

Inside our company:

  • Everyone on our leadership team is a champion for accessibility
  • We actively hire for diversity and have a robust accommodations process
  • Our internal collaboration tools are chosen for accessibility features
  • Accessibility is part of our procurement and technology selection process
  • All of our product team members have expertise in digital accessibility
  • We offer accessibility training and learning for our employees
  • All of our internal communications are accessible

Online:

  • We practice inclusive design—everything is designed with inclusion in mind
  • Our brand guide has diverse illustrations of people, easy to read fonts and high contrast colours
  • Our website and platform are continuously improved based on feedback from people with disabilities
  • We ensure the internal administration side of our platform is accessible
  • We include automated accessibility checks in our development process
  • Our QA process includes assistive technology testing

In our community of people with disabilities:

  • We offer flexible work, fair pay, and a great learning opportunity
  • We provide access to accessible books through a partnership with Bookshare
  • Our email group offers accessible networking and information sharing
  • We have a community helpline for technical support
  • Our regular town hall meetings connect the community with Fable employees

Accessibility compliance

Website: https://makeitfable.com

Tested with alternative navigation technology during the last major design update in August 2022 and reviewed by an accessibility specialist. Fable also provides a simple way to report accessibility issues and an accessibility statement.

Fable Engage: https://app.makeitfable.com

Used by native users of screen reader, screen magnifier, and alternative navigation technology every day. Fable ran a series of Compatibility Tests to validate accessibility of key user flows in March 2023.

The Compatibility Test resulted in 100% task completion by Screen Reader, Screen Magnification, and Alternative Navigation users. Tasks tested included:

  • Log in
  • Create a new project
  • Create new Request – Self Guided Task
  • Create a video clip

Additional tests run in April 2024 on the following tasks all had 100% completion:

  • Configure dashboard
  • Create new Request – Compatibility Test and User Interview

Fable Upskill: https://upskill.makeitfable.com

Used and tested by native users of screen reader, screen magnifier, and alternative navigation technology every day. The primary task (complete a learning module) was tested in March 2024. 100% of Screen Reader, Screen Magnification and Alternative Navigation users completed the task. In addition, usability testing by three assistive technology users, resulted in an average Accessible Usability Scale score of 86.